"Profitability with No Boundaries, Optimizing TOC, Lean, Six
Sigma Results"

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iTLS Specialist Training Courses
Client reports:
Trained 30 employees
-
Certified 17
- Enjoyed over $1.24
mil in benefits in 2010
-



Kimball Electronics - Class of December 2010

Kimball Electronics - Class of Januray 11
Here are some iTLS Specialist testimonials and feedback
after training:
My name
is Tatiana Pubill. I am working at Alcon for 5 years and my
actual job function is In Process Control Sr Analyst.
During
the course week I could learn many new tools that help me a lot
in my routine. In my opinion the best part of the course was the
statistical model.
My job
here in Alcon is total related with this model, I am working
with the process variability and the controls of the process.
The new concepts and tools that I had learned, as I said before,
help me to work better. Another thing that the course help was
how to organize better my work and how to have meetings more
effective and productive.
In
summary this course added new values and concepts showing a new
way to work.
Tatiana Torres Pubill
Process Control (QA Brazil)
e mail:
tatiana.pubill@alconlabs.com
phone: 55 11 3732 4163
_____________
________________________________________________________________________________________________________________________________________
Hello, I am Claudia
Garrau. I have been
working at Alcon Inc. since 1996 at Finance, General Management
and, most recently, promoted to Materials Area. Today I am
responsible for the Demand Planning and Importation of the
Surgical Business Unit products in Brazil.
I was
pleased to be chosen as one of the participants, during 2010, of
the iTLS Training in Brazil in which I had the opportunity to
meet Dr. Russ and learn all the techniques involved by iTLS. In
parallel, I have implemented the histogram, fish bone and
control chart tools to either help us during our project as well
as to analyze and propose improvements within Importation area.
Techniques learned are also giving us support to analyze and
improve our forecast methods on demand planning rationales.
The more
I learn about demand planning, I realize that those techniques
will be helpful to implement controls and eliminate unnecessary
taks.
With my
best regards, Claudia
________
_____________________________________________________________________________________________________________________________________________
I am Tatyane Poltronieri, a
compliance analyst of Alcon Brazil, and have participated on the
iTLS training. For me, learning how to use the iTLS tools helped
me not only on my project but also on my routine and tasks. With
the tools we can get a better understanding on how to organize
our own work and on how to understand a problem or deviation and
seek a resolution for it. Today, after the completion of the
course and use of the tools on my project I have a clear view of
what needs to be done and how to accomplish the expected goal. I
can truly say that iTLS changed my way of work for better.
Att,
Tatyane
“Russ was able to train a wide mix of
people in the ITLS methodology being didatic and aggregating a
lot of value, he passed his knowledge to all students in a nice
and smooth session, was a pleasure to be part of this training.
Another thing that call my attention was that 99% of this people
have Portuguese as mother language, and good part of them have
limited knowledge of English but all of them could absorb a lot
of the info and felt realized at the end !!!” September 3, 2010
Top
qualities: Personable,
Expert, On Time
Sidnei Conradt,
PMP,
hired Reza (Russ) as a trainer - ITLS methodology in 2010
_______________________________________

My name is Marcos Leal. I am Technical Support Manager and I am
responsible for developing new employees (Field Service
Engineers) as well providing technical support for customers and
veteran Field Engineers. Field Services Engineers last about one
year to be ready to take care of their regions.
iTLS Training help me to understand in depth how to apply
academic models to real life. iTLS methodology is more than a
science to me because I learnt how to qualify a database and how
to better extract useful information for managing people instead
only process. iTLS is very powerful tool for processes because
optimizes the resources and improves throughput as the same
time, cleans, stabilizes and reduces losses.
Actually, I am applying iTLS to analyze technical services
working time per Field Engineer (in preventive maintenance) in
order to optimize Field Engineer productivity and reducing spare
parts inventory costs. The iTLS method makes easy to see where I
need to apply effort first and will generate more impact. One of
the better improvements is observed during the process: the new
learned lessons are becoming long term documents that will help
continuous improvement process.
November 17, 2010
Conferences: